Flight Centre Travel Group has appointed Michel Rouse as its new corporate chief technology officer to “drive strategic development of technology solutions for business travel”.
Rouse joins from global travel technology provider Amadeus, where he has held several high-level roles since 2006 in research, development, product management, solution design and sales.
His most recent position at Amadeus was as programme director, where he was responsible for leading the implementation of a GDS solution for Flight Centre’s multiple brands in 11 markets.
Rouse replaces former corporate chief technology officer Pete Stephens, who joined in spring last year. Stephens was instrumental in driving forward the group’s new chatbot technology, dubbed SAM (Smart Assistant for Mobile).
Steve Norris, corporate managing director at Flight Centre Travel Group, said: “Michel has a vast knowledge and understanding of the travel technology industry, and practical experience in planning and matching modern complex solutions to the needs of customers both large and small.
“His experience will bring direct benefit as we grow our business and continue to innovate and enhance our technology offering in the corporate travel space.”
Rouse added: “I am delighted to join Flight Centre in this role, particularly after working so closely with staff on many different levels during my time at Amadeus.
“I look forward to continuing to reinforce the position of Flight Centre’s corporate brands as technology innovators in the business travel and MICE sectors.”