Business advice

30 Under 30: Meet Hannah Lovett

The pandemic has put a pause on career development for many in the travel industry, but for Holiday Extras’ senior marketing executive Hannah Lovett it’s provided a stepping stone to success

Marketing advice from the creators of a new 2021 content planner

A new marketing planner, created by two Global travel agents, is helping consultants get ahead this year. Abra Dunsby speaks to its creators.

How to motivate your team during tough times

Lynn Scott, senior team coach, explains three practical ways that managers and bosses can energise their staff during the pandemic and beyond.

30 Under 30: Meet Natalie Swinburne

Natalie Swinburne, trade marketing manager for the UK & Ireland at the Malta Tourism Authority, talks to Abra Dunsby about how DMOs have a role in building back better.

TTG Top 50 Travel Agencies 2021 shortlist revealed

The shortlist for TTG’s Top 50 Travel Agencies 2021 has been revealed

Destina Travel and the TTG Travel Heroes share virtual event advice

With the support of the TTG Travel Heroes, Destina Travel has hosted its first-ever virtual event. Madeleine Barber speaks to the Hagley agency to find out more

30 Under 30: Meet Emily Trumble

Emily Trumble’s agency Encore Travel was thriving – then Covid hit. She talks to Abra Dunsby about the impact on business and her future aspirations.

Your guide to hosting a virtual Christmas party

You can’t raise a glass in the pub with colleagues this Christmas, but that doesn’t mean your team needs to miss out on a celebration

Gifts created by travel professionals to add to your Christmas wish list

With Christmas fast approaching, Abra Dunsby rounds up some fantastic gifts and affordable festive items to add to your list this year – all from businesses recently created by smart-thinking travel professionals.

'This climate offers an exceptional opportunity for businesses'

The businesses that embrace the unknown will be in a strong position for future growth.

While times are no doubt hard for the sector, the current climate offers an exceptional opportunity for businesses.

The interruption created by the Covid-19 pandemic presents opportunities to reset your brand and offerings. Now is the time to re-establish your organisation to rise towards not where things have traditionally been, but where new markets will be beyond the pandemic.

30 Under 30: Meet Debbie Adigun

Debbie Adigun, blogger and co-founder of Black Travel Creators, talks to Abra Dunsby about networking and championing diversity in travel.

How the TTG Travel Heroes restored Key Holidays' vigour

Key Holidays director Jonathan Cunningham tells Madeleine Barber how the agency – a TTG Travel Heroes mentee – plans to bounce back following lockdown

Chris North on Vertical Systems' new suite of handy tech

Tech supplier Vertical Systems has used lockdown to develop a whole suite of new products for travel agents. Abra Dunsby speaks to managing director Chris North to find out more.

Everything you need to know about the extended furlough scheme

With the furlough scheme now extended due to England entering another national lockdown, Joanna Chatterton and Imogen Jain of Fox Williams LLP explain the similarities and differences when compared with the government’s original furlough scheme.

Meet Lyndsey Thomas, founder of a new venture that champions the trade

Lyndsey Thomas, founder of new blog and travel club Girl About Travel, tells Abra Dunsby about the brand’s offering and teaming up with the trade.

Top tips from a marketing chief for winning back customers

What can tour operators and travel agents do with their marketing right now to win back customers? Anthony Rawlins, managing director at tourism marketing agency Digital Visitor, offers his advice.

Strong Customer Authentication: are you ready for new payment rules?

Jean-Christophe Lacour, head of merchant services, payments at Amadeus, explains how travel agents can prepare for Strong Customer Authentication requirements

How The ABC Travel Greenbook helps clients and agents support black-owned businesses

A new guide listing black-owned travel businesses around the world could prove a handy tool for agents and their clients. Abra Dunsby speaks to its creator, Martinique Lewis.

30 Under 30: Meet Alex Catton

Alex Catton, head of sports at Spectate, talks to Abra Dunsby about his career successes and passion for sports travel.

What does insolvency mean for your employees?

With Covid-19 forcing a significant number of travel companies to face insolvency, Fox Williams LLP’s Joanna Chatterton and Olwen Mair discuss a travel business’s duty to its employees in the event of liquidation.

A guide to business interruption insurance

If your business has been forced to close due to the pandemic and you hold Business Interruption insurance, you may be eligible for compensation. Jonathan Cole, commercial litigation solicitor at law firm Goodman Derrick, explains the practicalities.

The skills you need to succeed in the new world of travel

Agents who hone their digital and communication skills will be best placed to survive the crisis, says Bernhard Steffens, SVP, Business Travel Agencies NECSE and WEMEA at Amadeus.

30 Under 30: Meet Ellie Fowler

Ellie Fowler, director of The Travel Business, tells Madeleine Barber how she’s built a successful travel agency in South Wales and why she was so driven to do so

'Even without Covid our customers are afraid to leave the house because of their disability'

Angus Drummond, founder of accessible holiday specialist Limitless Travel, talks to Abra Dunsby about empowering vulnerable people to go on holiday.