London’s hotel scene is hotting up, with a year of amazing openings already this year and major luxury names still to come. But sometimes, it’s good to return to the familiar and the discreet – such as The Milestone Hotel & Residences, a classic choice in Kensington.
Someone recently asked me what I look for in a good hotel, what is it that I think makes one such? It’s potentially a very long answer, but equally often a simple one: people.
The person asking me recalled how, upon arriving at a hotel still wearing her wedding dress on the day of her nuptials in London, staff barely batted an eyelid to show her any special courtesy or well, anything at all, really. How bizarre – the chance to make a guest for life ignored?
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