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Abta reports increase in high street and package bookings

High street
Jennifer Morris
11 October 2016

Abta has reported an increase in the proportion of holidaymakers both booking in-store and buying package holidays.

Some agencies are struggling to find enough staff to fully reopen all their shops

Most Advantage members are seeing new customers

The organisation’s Holiday Habits Report 2016, based on the Abta Consumer Trends survey, revealed that 19% of survey respondents booked in-store over the last 12 months, up from 17% in 2015.

The most affluent households (social group A) were found to be the most likely to book in-store, with 35% having done so in the past year.

Younger generations were also found to be more likely to book in-store, with almost a third of 25 to 34-year-olds having done so this year.