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Bookings increase 'steadily' for Hays Travel but no 'surge'

High street
Rob Gill
10 July 2020

Bookings are “steadily” increasing for Hays Travel but there has been “no tidal wave” of sales since the relaxation of quarantine rules.

Hays Travel has now reopened most of its 600 shops

John Hays, managing director of the UK’s largest independent agency chain, said that daily sales across its network of shops were now around 40-50% of those seen during the same days last year.

“We think that’s pretty good given where we are,” he told TTG. “We were hoping for a big surge but there’s not been that tidal wave some people were predicting.

“Trading is ok but no better than that. We think the delays and confusion around lifting the restrictions has had an impact.”

Hays said that after just doing the “odd new booking” in May, sales had been “steadily picking up” through June and into July.