Skip to main content

EU judgement could mean more air passenger compensation claims

Air
Gary Noakes
17 April 2018

Air passengers will be able to claim compensation if airline staff stage sudden industrial action, a court has ruled.

European Court of Justice, gavel

The European Court of Justice has decided that flight delays and cancellations caused by sudden ‘wildcat’ strikes are claimable under EU 261 following a case involving Tui’s German airline and a German passenger.

The claim dated back to 2016, when a series of deliberate absences following a company restructuring caused many Tuifly flights to be cancelled or delayed more than three hours.

Judges in Hanover and Dusseldorf asked the European Court to determine whether such industrial action constituted ‘extraordinary circumstances’ – the get-out clause airlines can use to avoid paying compensation.