This time last year was the toughest day of my career. Following the news in the early hours of the morning that the rescue plan to save the Thomas Cook business had failed, most of the UK businesses were placed into liquidation.
On the morning of 23 September, I was one of a number of senior leaders in the UK business who had to share the devastating news with colleagues that they no longer had a job
I had to tell 195 people that their time with Thomas Cook was over. I’m sure many of you reading this have your own memories of that day. This was made even worse when it became clear the administration process meant we were not able to speak directly with business partners and agents, many of whom suffered a significant financial loss.
One year on, that memory for me – as it must be for so many of you – is still as vivid.
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