The two JG Travel Group brands last week whisked more than 500 customers from across the country away on an exclusive trip to Highclere Castle, made famous by ITV’s Downton Abbey, with new measures enforced onboard coaches, at the venue itself and at hotels.
Some 96% of the 87 customers surveyed about the trip later said they would be happy to travel again under the same conditions, and would recommend the experience to their friends.
When asked how they felt before the tour, a quarter said they felt nervous or wary, while 44% said they were optimistic or excited.
