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Qatar Airways offers full luggage tracking service

Air
Edward Robertson
20 April 2017

Qatar Airways is claiming to be the first airline to offer customers the opportunity to track their bags from start to finish of the journey.

Baggage loading (stock)

The airline has achieved compliance with the International Air Transport Association (Iata) Resolution 753 at its hub in Hamad International Airport.

It means passengers can now use the airline’s website and app to access its Track My Bag feature, allowing them to see where there bag is from check-in to retrieving it from the baggage carousel.

It is hoped the feature will also provide more information in the event that a passenger’s bag is delayed or lost while on the aircraft’s watch.