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Interview

Virgin Voyages' SJ Walker promises agents: 'We'll fix the choppy pricing'
Virgin Voyages UK sales director SJ Walker tells cruise editor Harry Kemble how the line plans to offer a ‘strategic’ fam programme in 2025 and bed in a new pricing model
'We don't just let anyone in': How InteleTravel vets hundreds of agents every month
People who want to join the US homeworking agency receive a score which will determine whether they can become an InteleTravel agent
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Advisor's one rule for multi-gen family travel success after six-figure trip
Global Travel Collection’s Danny Akhtar has 34 years of experience planning holidays for the super-rich.
Travel bosses urged to introduce cancer policy for employees
Many UK companies are not prepared to support employees living with cancer, says social enterprise.
‘Our long-term vision is to be a global cultural experience specialist’
Inside Travel Group’s co-founders tell Gary Noakes about new investment and exciting additions to its programme
Luxury operator opens homeworking hub for agents – with free bar
The Manchester-based business will open up its offices to agents as part of its trade focus.
Jet2 trade chiefs: ‘We know package holidays are here to stay’
They run the trade operation at the UK’s largest tour operator, so what have Jet2holidays’ Alan Cross and Lloyd Cross got in store for agents in 2025? James Chapple reports
New Admiral Travel branch to be ‘everything to everybody’
’When you put all your eggs in one basket, you do very well when it’s boom time and not so well when it’s not,’ owner Andrew Nelson told TTG after the agency opened its fifth branch in time for Sunshine Saturday
Elegant Resorts rebrand
Elegant Resorts shares plans for agent fam trips after brand makeover
The luxury tour operator has confirmed it will be hosting more fam trips this year as part of its trade commitment.
Princess Cruises ‘ready to put more boots on the ground’ in the spring
Cruise line rips up rule book with 'new style' fam
The line will host agent groups on a destination-focused fam, as well as a learning academy at sea later this year, sales director Hayley Moore tells TTG
Thorne Travel at 15: from 'baptism of fire' to viral video sensation
From the ‘baptism of fire’ that was Shona Thorne’s first few months in business to becoming a social media sensation when her agency’s promo video went viral, Thorne Travel’s first 15 years have certainly been eventful. Rob Gill reports
ROL Cruise contacted by ‘five or six’ agencies about new employee ownership model
The Colchester-based cruise specialist announced in November it had become employee-owned, with Rosie Cairns assuming the role of chief executive and Sarah Wikevand taking up the position of managing director
Indigenous Canada
‘Society thinks the injustices of our people are historical – they're not’
Indigenous tourism is vital in bridging the intercultural gaps shaped by Canada’s challenging history, says Tamara Littlelight, of the Indigenous Tourism Association of Canada
Huben Travel opens new boutique lounge in Surrey village
The luxury travel agency will debut its first high-street store in Cobham on January 6th.
Explora Journeys' Anna Nash: 'I’ve always had a deep respect for travel partners'
As luxury cruise continues to grow, Explora Journeys new president knows she has a challenging and fulfilling time ahead
PTS founder: 'We want to be the biggest Small Business Atol-holder'
Protected Trust Services founder Daniel Landen talks Gary Noakes through the trust provider’s disruptive business model following a rebrand
Royal's Gerard Nolan: 'Listening to agents is a key priority for me'
Royal Caribbean’s new EMEA vice-president, Gerard Nolan, tells TTG’s Harry Kemble how he is ready to engage with the trade every day
'Quality over quantity': How GoCruise & Travel finds new agents with the right 'vibe'
Of the 17 new members Colin Martin-Weekes has brought into the business this year, seven were ’complete novices’ with no travel experience whatsoever – he shares with TTG the secrets of his success
From Boy Scout to boardroom: HF Holidays chief reflects on 40-year purpose-driven mission
TTG’s Gary Noakes explores what a change of leadership at B Corp walking specialist HF Holidays means for the brand’s mission, and its service to agents, as David Harrington hands over to former Saga Holidays boss Chris Simmonds
Meet the Brazilian rancher saving the Pantanal – one species at a time
Brazilian Roberto Klabin turned his former family home into Caiman Ecological Refuge, driven by his mission to protect the world’s largest tropical wetland
New Kuoni boss: ‘It's time for innovation, not radical change’
Mark Duguid: 'It's my job to make Kuoni a lot more contemporary and relevant'
Kuoni this week unveiled a rebrand it hopes will help it stand out in a ’sea of sameness’; managing director Mark Duguid talks TTG’s Gary Noakes through the reasoning
'Trade is always at the forefront of our discussions,' says Newmarket's new agent lead
Hayley Morris lays out her vision to drive trade growth at Newmarket Holidays in her first trade press interview since taking up her new role
The Pig says it will embrace agents more, as founder Robin Hutson steps down
The UK boutique hotel collection says it is ready to work more closely with the trade as it continues to grow its portfolio
Dame Irene Hays: 'We have to keep finding new ways to make more money'
Ed Robertson caught up with Hays Travel owner Dame Irene Hays and operations chief Jonathon Woodall-Johnston to find out more about the agency’s Budget challenges