Business advice

Agent ‘blown away’ by client’s souvenir after whirlwind India itinerary

Luxury travel advisor Victoria Bebb says she is keen to continue working with British artist Jemma Powell following the success of the trip.

How travel agents can stop these preventable deaths

Poor communication is most often the cause when there’s a sudden, preventable death of a traveller with a severe food allergy, writes Safer Tourism Foundation’s Katherine Atkinson

Agent's ‘perfect’ place for finding family clients after winning TTG Luxury award

Claire Masse of Frangipani Holidays shares her top marketing insights after winning New Travel Designer of the Year at the TTG Luxury Travel Awards 2025.

Independent operators can be successful in Trump era, Aito insists

Aito chair Chris Rowles says he believes members who got through Covid will be able to overcome anything that Donald Trump throws at them in the coming four years

How agents can use podcasts to sell holidays

With podcasts booming in popularity, is this a trend agents should be jumping on? Industry podcasters advise how to start your own and how to use them as a sales tool

It's time to put agents over influencers: ‘We're selling, not inspiring’

Lotte Gossage is determined to support agents with her exclusive network, Hotel Fam Club.

When to open a second shop? Agency owners share their tips

Whether you’ve exhausted your local client base or have the talent at your disposal to spread your wings, TTG caught up with nine agents who know what it takes to get a second branch off the ground

Travel agent shares Covid qualification that has clients 'going wild'

Karen Simmonds of Travel Matters decided to upskill during the pandemic to enhance her agency’s experience offerings

How agents can get VIP tickets for sold-out events – no membership needed

Go Privilege specialises in premium packages for concerts and sporting events.

‘People are surprised when I tell them what I do,’ says 30 Under 30 star

Helen Paddock was selected for TTG 30 Under 30 2024 after impressing judges with her speedy rise up the aviation ranks.

Travel Sisterhood unveils expansion plans for 2025

Female-only luxury travel network wants to add new members in the UK and beyond

5 ways that travel apprentices earned the ‘You’re hired!’ call

As National Apprenticeship Week draws to a close, we salute the young travel agents who have aced their training and been rewarded with permanent positions

How travel advisors can offer alcohol-free travel for sober clients

Therapist Alexander Brown set up a travel agency for sober clients in 2022 after noticing a greater need to support those in addiction recovery

Travel goals: from apprentice to looking after 331 shops

To celebrate just how far you can go as an apprentice in the travel industry, we chat to Ste Bracegirdle, Tui’s head of retail, who joined the company at 16

Why agents should embrace sports tourism this year

Sports tourism is one of the fastest-growing sectors within the travel and tourism industry and it is expected to reach $1.33 trillion by 2032. So why UK agents aren’t embracing it? Ilaria Grasso Macola investigates

Ambassador Cruise Line unveils dedicated training events for homeworkers

Ambasasdor’s bottomless brunch training sessions will be aimed at homeworkers based around the country, which it will host on a trial basis this month

How to fix fam trips: agents and suppliers have their say

The majority of travel advisors are unhappy with the current format of fam trips – TTG explores what the solutions could be

'You don't need a degree for a successful travel career,' says 30 Under 30 star

Bethany Dimond has shared her top tips for pursuing a career in travel after wowing the judges of TTG 30 Under 30.

Luxury homeworker on how former job helps her nail the VIP booking service

The Global Travel Collection advisor shares her best tips for wowing luxury clients without a shop.

Carrier to 'raise the bar' with fam trips ahead of £100k booking push

The luxury tour operator is determined to invest in its educational experiences for agents.

New travel app promises to halve luxury advisors’ workload

The Luxurist claims it could save luxury advisors hours on itinerary planning and give access to thousands of hotels.

‘I needed a kick up the backside – that was my opening pitch to Danny’

Self-employed agents can find they need someone to motivate them. Minty Highway fills that role with its business development services – we learn more about its founder Danny Sperling

Five reasons your travel website might be losing you customers

In today’s digital-first world your website is the gateway to your business. In the travel industry, it should be a focal point for inspiring and converting potential customers. Here are five reasons why an upgrade could make all the difference in attracting and retaining clients.

Advisor's one rule for multi-gen family travel success after six-figure trip

Global Travel Collection’s Danny Akhtar has 34 years of experience planning holidays for the super-rich.