Woodall-Johnston, who has been chief operating officer since November 2020, reassured members their customers were unlikely to walk away if they stripped back small discounts
Behaviouralist Ken Hughes told Hays Independence Group members that if they reach into people’s lives and ’make them feel like there’s nobody else’, they would come back
Hays Travel owner and chair Dame Irene Hays told Hays IG members to focus on profitable markets as wealthier Britons continue to splash money on holidays
Operator inviting agents to apply for new ‘Be Our Rep, Be Our Guest’ initiative, which will see agents rep for Classic for three days in return for a complimentary three-night stay
Redfern appointed sales and business development manager for Premier’s western region, which also includes the North East, Scotland and Northern Ireland
