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BA apologises after 'IT glitch' causes delays around the world

Air
Sophie Griffiths
6 September 2016

British Airways has apologised after passengers were left facing huge delays following an IT glitch at its check-in desks.

BA breach 'not the first – and won't be the last'

BA has put the cancellations down to issues with the engines on its Boeing 787 Dreamliner aircraft

The airline has said its IT teams are “working to resolve the issue”, but said some flights had been cancelled yesterday “due to an operational issue”.

The delays affected airports around the world, with passengers reporting problems at several airports in the US and Canada due to the issues.

In particular people flying from San Francisco, Washington DC and Atlanta reported long delays on social media, the BBC reported. Twitter users took to the social media site to vent their frustration.

https://twitter.com/john_bevir/status/772994322119716865