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CAA claims victory in Emirates compensation case

Air
Rob Gill
12 October 2017

Passengers of non-EU airlines who miss connecting flights at airports outside the EU can continue to claim compensation for their delays following a Court of Appeal ruling.

Emirates A380.jpg

Emirates had argued that the EU261 regulation, which gives compensation to passengers affected by delayed flights, should not apply when customers miss a connecting leg of their journey in Dubai because of a delay to the first leg of their trip from the UK.

But this was rejected by the Court of Appeal which means that airlines will still have to pay compensation of up to €600 if passengers arrive in their final destination at least three hours late, regardless of whether the destination is inside or outside the EU.

The CAA intervened in the case “to help protect consumers’ rights” and it now believes this ruling “provides clarity for both consumers and airlines”.