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Ryanair responds to CAA's demands over cancellations

Air
Gary Noakes
29 September 2017

Ryanair has bowed to pressure from the CAA and promised to refund and re-accommodate customers affected by its flight cancellations.

The carrier had been given until 5pm on Friday to comply with EU regulations on delays and cancellations.

In a statement, the airline spelled out its refund and rerouting options. It said: ‘A full refund will be given of an unused flight sector and associated fees. If the disrupted flight is their outbound sector, customers will also be offered a full refund of the return sector.’