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Business Advice

The agent using hypnosis to sell holidays – and others strengthening their businesses with unusual skills
From cognitive hypnotherapy sessions to learning how to take payments in cryptocurrency, more and more agents are looking beyond traditional sales and skills training to sharpen their competitive edge
Luxury agents share their powerhouse outfits for high-net-worth client meetings
From signature hats to scarlet power suits, these six luxury travel designers know how to make a statement
How to sell an experience that 'connects' your clients to Italy

What is UNA Italian Hospitality?


UNA Italian Hospitality is an Italian hotel group with a very clear objective: to offer genuinely Italian stays. It includes hotels, resorts and residences that reflect our culture, from design to food, to the way we welcome our guests. The aim is to offer high standards while maintaining a strong sense of place and personality, so that guests feel connected to Italy rather than staying somewhere generic.

‘I’m a luxury travel agent for the 1% – here are my top concierge tips for wowing ultra-high-net-worth clients’
Kingsley Ben, director of luxury travel house Carlton Noble, has organised trips for some of the world’s wealthiest individuals
The up-and-coming destination that’s generating a 'vibe' for adventurous clients
There's increasing interest from escorted touring and adventure travel operators for a country that has long flown under the tourist radar – and it will suit your most intrepid clients
How to sell 'the greatest road trip of all time' in its 100th year
Demand for Route 66 looks set to peak this year, with plenty of celebrations in the works to mark the centenary of the famous road through America's heartlands
Four agent tips to persuade your fly-and-flop clients to be a little more adventurous
From capitalising on special occasions to inspiring clients with their own experiences, there are plenty of ways for agents to push adventure travel – and tap into growing demand for the sector
Agent reveals insider tips for the ultimate California road trip
With so many stunning coastlines, breathtaking mountains and vibrant cities to see, a road trip is the ultimate way to explore California. Here’s one travel agent’s guide to taking the driver’s seat when planning a holiday to the Golden State.
Travel leaders, help is here to unlock your 'superpower'

There aren’t many people better qualified than corporate CEO turned entrepreneur Jeannette Linfoot to give leadership lessons – and she’s now presenting the travel industry with an affordable way to share in those.

Green tea KitKats and cherry vodka: guess the BDM sharing tales of life on the road?

After a thoroughly relaxing Christmas, which included spending time with friends and family, a spot of bouldering, and a quick visit to Devon, Friday 2 January was all about hitting the ground running in preparation of peaks. A quick blitz through emails revealed some exciting new bookings with the sales team and an incredible December for trade. 

Winter blues kicking in? Here's how to find joy at work

As many of us head back to work after an extended festive break, some are excited, buoyed on by our New Year’s resolutions, convinced that this year we’ll be healthier / happier/ insert your wish here!

But if you feel the gloom rising (perhaps you’ve got a long line of customers booking dream sunshine holidays whilst you’re stuck in the shortest daylight hours?) you might need to give yourself a little boost of joy.

How this agent made £80,000 of Maldives bookings after sharing an influencer's posts
Here's how one agent made brilliant use of an influencer's social posts in order to maximise her travel sales
Five simple steps to help travel agents become more efficient
If the fresh start of a new year is inspiring you to streamline your business, help is at hand from TUI Group continuous service improvement consultant Jack Orbell
‘Hurkle-durkling’, and other ways travellers are slowing down in 2026
Luxury agents are expected to include more intentional downtime in itineraries for 2026
5 trends travel agents can use to shape their travel marketing in 2026
Adido chief executive Andy Headington outlines the key factors to consider for travel marketing as the peaks get underway
Five 'long view' trends shaping ultra-luxury travel for 2026
Demographic shifts, scientific innovation and cultural transformation are reshaping how, and for whom, the luxury sector designs experiences
Meet the first-ever TTG LGBT+ Travel Ambassadors
The first TTG LGBT+ Travel Ambassadors training programme took place this year in partnership with Intrepid Travel and Virgin Atlantic. After attending educational workshops, completing bespoke business-building tasks and joining an inclusivity-focused fam trip to India, four travel agents have been named the 2025 TTG LGBT+ Travel Ambassadors
Four tips to getting your luxury travel agency website to show up on Google
Agents must leverage AI to optimise their visibility in online search results, a new report has revealed
Top agency reveals five tips for fam trip success without tour op support
Ben Casey took six agents and two concierge on a self-organised fam trip to Dubai last month
How homeworkers can get invited on fam trips – five ways
From attending events to upping the Instagram game, there’s plenty of ways homeworking agents can increase their chances of a fam trip invitation.
Luxury travel’s next era: how top agents keep HNW clients in an AI world
Luxury travel is set for robust growth in the next few years, but how will developments such as AI shape the future for agents selling to a demanding clientele?
How to plan a travel fair for luxury clients
Luxury agents share their advice on planning travel fairs to boost client interest and loyalty
Simple steps to help you spread the word about sustainable travel
The final TTG Sustainable Travel Heroes workshop of 2025 focused on how agents can share their expertise around sustainable travel with customers and colleagues
Italy’s top luxury destinations for 2026 that every UK agent needs to know 
Luxury agents have reported increased booking growth for five destinations across Italy