Business advice

Travel Counsellor launches wine club for clients after ‘life-changing’ trip

How travel agents can help tackle the spread of misinformation

Husband-and-wife duo smash £1 million selling travel to vets

The question luxury travel agents ‘should never’ ask clients – and what to say instead

B Corp Month: How to make sustainability part of your everyday holiday conversations with clients

Why website speed still matters for travel agents – and how to improve it

'Why now, more than ever, I refuse to charge admin fees'

'I've booked Taylor Swift, Kim Kardashian and Michael Jackson – here's how I provide A-list service'

Bookings are down, but travel to the east 'will come back', says Dame Irene Hays

Travel Counsellor shares No.1 sales mistake he’ll never make again after ‘rollercoaster’ first year

Meet the apprentice who stepped up to book a holiday for 23 lads

How can travel agents offer 24/7 WhatsApp service without burning out?

Five ways H Hotels Collection can help you boost sales and repeat business to Greece

Top advisor warns agents’ fears of booking tools is ‘losing them revenue’

The agent using hypnosis to sell holidays – and others strengthening their businesses with unusual skills

Luxury agents share their powerhouse outfits for high-net-worth client meetings

'Homeworkers are effectively being financially handcuffed – we have to start talking about this'

‘The top selling tips that help my agency book two Santa’s Lapland holidays a day’

The enquiries Travel Counsellor Katharine Totoni turns away: ‘Everybody's idea of luxury is different’

'Don't fear ultra-luxury clients': how Not Just Travel agent Janet Lacey landed a £150,000 cruise booking

Top luxury cruise agent shares No.1 rule for booking success after 20th anniversary

'Clients ask if I ever sleep!': Meet the first £60 million Travel Counsellor

Four agent tips to persuade your fly-and-flop clients to be a little more adventurous

'Not having a great peaks? That's OK'