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Business advice

Aito to widen membership to start-up SMEs with new associate scheme
Association has launched an associate membership scheme for start-up businesses that do not meet its two-year trading requirement
The TTG Top 50 travel agency where apprentices run the show
Fresh from landing another place in TTG’s Top 50, Cumbria Travel staff share how a strategic focus on apprentices has helped propel its stores to success
Four simple steps to help you build better holidays
Are you struggling to broach sustainable travel with clients? Discover how to introduce the topic using advice from our TTG Sustainable Travel Heroes
How your IT carbon footprint impacts the planet – and what agents can do about it
While the scale of the problem of unseen emissions is frightening, we can all make small changes to create a ripple effect in reducing IT’s environmental impact
Mum and daughter agency 'smashes' sales targets in first months
Ally and Danielle Case have created their own independent travel business together
The homeworkers making bookings from paradise
Ever wished you could spend the morning skiing, walk your dog on the beach before work, or enjoy a sunny Friday lunch date, while continuing to earn?
The fashion brand that inspired a ‘pink and wonderful’ high street agency

Taking inspiration from fashion brand, Pretty Little Thing, and embracing social media has helped Emma Conway generate £1 million in sales since setting up her travel agency business.

 

Working as a retail travel agent for nine years with Tui, Hays and Travel House, after coming back from maternity leave she decided to take the leap and set up on her own agency, launching Pretty Little Holidays in 2024.

 

From longevity to Gen Alpha: top trends luxury agents need to know
Elite sports tourism and inclusive experiences are just two of the priorities on luxury traveller’s radars, according to to Globetrender’s latest insight report
Agent reveals fam-inspired 'add-on' that made £100,000 safari booking
Mark Davidson of Oasis Portfolio reveals how he sold the Kenya trip to a longtime customer who had previously taken more straightforward holidays.  
Package travel back on government agenda as industry views sought on revised reforms
The government has proposed changes to insolvency protection and Linked Travel Arrangements in its reform of the EU’s Package Travel Regulations, opening a three-month consultation period
How travel earned the right to work flexibly – five years on from Covid
The new Employment Rights Bill will strengthen the position of staff when it comes to flexible working, but should the travel industry get ahead of the curve? And what can the rest of the industry learn from the homeworking sector?
Eight ways agents can take a neuro-inclusive approach to selling holidays

“It describes the idea that people experience and interact with the world around them in many different ways. There is no one ‘right’ way of thinking, learning, and behaving.” 

This is how Hester and Kelly Grainger, co-founders of consultancy Perfectly Autistic, define neurodiversity.

Hotels making ‘massive mistake’ by judging agents on social media following
Luxury hotels who undervalue agents are at risk of losing business – but influencers are not the ones to blame, says Duncan Greenfield-Turk. 
Hot off the press: how to build a magazine to inspire clients
Creating an inspirational magazine for your clients can make all the difference in helping them take the plunge to book that holiday – so how do you do it? 
Insight Report reveals increased spend on trade by luxury suppliers
The TTG Luxury Travel Awards Insight Report 2025 drew upon data shared by 42 trade-facing supplie finalists in tour operator, cruise, and hotel categories
Spring Statement: chancellor insists consumers will have more disposable income this year
Average consumer will be £500 better off this year says chancellor Rachel Reeves allowing them to spend more on non-essentials like travel
New Travel Counsellor reaches Gold status during Heathrow chaos
Luxury travel agent Nathalie Adams reveals how she made the prestigious club just hours after Heathrow Airport closed. 
Luxury cruise agent shares ‘overlooked’ rule that can ‘make or break’ clients’ trip
Claire Parsons was named a “Virtuoso Cruise Icon” after impressing the travel network with her exemplary cruise sales.
Why travel agents will need £2,000 in extra commission from 6 April
The consortium says agencies will need to sell seven extra holidays per staff member to fund rises in minimum wage and National Insurance from April
Gold Travel Counsellor's No.1 rule for Gen Z daughter when speaking to clients
Top-selling agent Lisa Hillyard is keen to show daughter Amy that sometimes, the “old-fashioned” way of dealing with customers is best
Syria: Could this war-torn nation return to the tourist map?
On the 14th anniversary of the Arab Spring, TTG’s Ilaria Grasso Macola asks whether Syria will ever come back as a mainstream tourist destination
Top agent plans epic 70-day no-fly trip from Belfast to China
The journey took 70 days and included nine legs.
Abta launches free AI helpline to help members use technology correctly
The helpline will provide 30-minute sessions on a wide range of topics such as AI risk, ethical guidelines and fairness
Luxury agent's clever strategy for staying in touch with clients year-round
Emily Grace has launched a luxury wellness agency that plans more than just holidays for health-conscious travellers.