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In depth

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Tui hopeful two Marella new-builds will generate €10 million a month from 2031
Tui Group’s UK cruise arm Marella Cruises currently operates five ships – Marella Voyager, Marella Discovery, Marella Discovery 2, Marella Explorer and Marella Explorer 2
Norwegian Cruise Line's new ship 'a perfected version of other Prima vessels'
UK and Irish agents joined Norwegian Aqua’s maiden voyage from a stormy Lisbon at the weekend and learned how Norwegian Cruise Line has ’perfected’ its Prima class
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Eight of the best must-book new hotels in Asia-Pacific

Raffles Sentosa Singapore

Few hotels are more synonymous with their destinations than the original Raffles in Singapore and now the Accor-owned luxury brand has added a second property in the island state. Raffles Sentosa Singapore will entice clients with 62 villas overlooking Tanjong Beach on Sentosa’s southern tip where guests can also enjoy five restaurants and an expansive spa. Open now

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'It's morally wrong': hotels 'milking' Heathrow closure, says agency boss
Phil Nuttall, chief executive of Travel Village Group, slammed hotels that have looked to profit from the Heathrow power outage on Friday and increase prices by 500%
Hays Travel branch the latest to leave the high street – why are agencies moving shops?
By relocating its Bishop Auckland store, Hays Travel has followed in the footsteps of rivals such as Tui and Barrhead Travel
‘Locals don't understand why the tourists have stayed away’
New ITVX release Jeremy Pang’s Hong Kong Kitchen is a culinary showcase that hopes to lure visitors back to the destination, still lagging behind post-pandemic
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Heathrow boss welcomes investigation into power outage as full operations resume
Nearly 300,000 passengers were impacted when an electrical substation in Hayes – north of Heathrow – erupted into flames last week
How agents worked through the night to save holidays during Heathrow shutdown
Agents have been working around the clock to save their customers’ journeys after a ’significant’ power outage shut down Heathrow
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Grecotel prepares for ‘milestone year’ with raft of agent events
Greece’s largest hotel group has a range of events and trade initiatives planned as it celebrates 50th anniversary
Heathrow to restart some flights following power outage
The UK’s largest airport is set to restart flights after being hit by a "significant" power outage early on Friday (21 March)
The overseas wedding full of drama – and how an agent saved the day
When Claire Oliver’s clients chose Mauritius for their perfect day, their wedding turned into one of the most involved bookings the travel consultant has ever worked on
Hays Travel awards millions in bonuses to 4,500 employees after £3 billion sales bounty
Staff at the UK’s largest independent agency will receive £100 per year of service after the agency reached £3 billion in total transaction value six weeks ahead of its year end
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Tui reveals which destination is punching well above its weight
The group confirmed at a media event on Wednesday (19 March) that bookings for Poland had jumped 200%
Royal Caribbean to host agents on Icon ship visits in Barcelona
The family-focused line will soon unveil a ship visit programme with a difference where agents will be flown out to Spain to experience Allure of the Seas and Legend of the Seas
Gatwick pursues long-haul goal with new Kenya and Bahrain routes
The hub is counting the benefits of attracting more long-haul airlines, with Kenya Airways and Gulf Air the latest to bring services
How Westoe Travel generated more than £150,000 from Newcastle's Carabao Cup win
The South Shields agency sells overseas breaks alongside travel for high-profile sporting events featuring the teams from the local area
The operator switching focus from over- to under-tourism
Discover five lesser-visited regions in a top-trending destination – they have the necessary tourist infrastructure, are crowd-free and score highly for authentic experiences
Why travel agents will need £2,000 in extra commission from 6 April
The consortium says agencies will need to sell seven extra holidays per staff member to fund rises in minimum wage and National Insurance from April
The business development executive who ditched hairdressing to work with agents
Layla Davies, who works for Virgin Voyages, went to college to train as a hairdresser but quickly decided the practical side of the job wasn’t for her and she wanted to work in the travel industry
Iconic Cunard ship completes three-week refit ahead of Miami debut
The line has added some features from Queen Anne to its refurbished Queen Elizabeth as it prepares for its first season based in Miami
Domes Resorts, NCL, Star Clippers: all the latest travel trade people moves
This week’s people moves includes the promotion of Penny Naoum and Kirsty Webb as well as Celebrity Cruises captain Kate McCue joining Four Seasons Yachts
EU Entry-Exit System delay prompts new FCDO advice
The FCDO has updated its advice on Schengen countries following the latest delay to the introduction of the EU Entry/Exit System
Homeworker Jenny Jackson was diagnosed with vascular dementia in 2022
‘I have vascular dementia but I’m determined to keep selling holidays’
Jenny Jackson quickly realised that she ’absolutely loved travel’ after unexpectedly joining the industry in her late 40s, however some 27 years later she is wondering how long she can continue to sell holidays
Syria: Could this war-torn nation return to the tourist map?
On the 14th anniversary of the Arab Spring, TTG’s Ilaria Grasso Macola asks whether Syria will ever come back as a mainstream tourist destination