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Tui's UK boss Andrew Flintham has apologised for delays handling customers cancelled bookings
Tui's Flintham: 'We know we haven't got it right on refunds'
Operator launches self-service refund tool, and introduces greater flexibility on amendments
Dubai The Palm skyline
Gold Medal and Travel 2 expand out of range availability into 2022
Destinations include Florida, Asia, the Caribbean, Indian Ocean, and Dubai and Arabia
English Tourism Week will be held over 25-31 May (Credit: Chris Meads / Unsplash)
VisitEngland urges MPs to back English Tourism Week
Annual celebration of country’s tourism industry to be held online over 25-31 May
In its ruling, the court said the passenger should be refunded with interest
European tourism 'can restart in July' – O'Leary
Ryanair boss says new EU safe flying guidance will allow Europe’s tourism industry to restart this summer
Shearings says it is unable to offer refunds at the moment due to the coronavirus crisis
Shearings no longer taking new bookings
Coach tour operator cites ’significant’ Covid-19 impact on the company and uncertainty around government-imposed travel restrictions
Air Seating
EU sets out 'blueprint' for safe restoration of air travel
Advice focuses on health and safety ‘at every stage of the passenger journey’
Villa Margarita, Greece
Greece ready to reopen, but Brits may not meet entry criteria
Greek tourism minister says UK’s record on coronavirus not currently good enough for Britons to be allowed to visit when tourist season begins on 15 June
Virgin Voyages' Scarlet Lady will now set sail in August
Virgin Voyages delays launch until October
All scheduled sailings cancelled up to 16 October
Jet2 boss calls for ‘fair and effective’ reform of flight compensation
Jet2 parent firms up finances with £172m share offering
Dart Group secures additional cash to mitigate ’challenging trading environment’
EasyJet Airbus A321neo Gatwick
EasyJet to resume limited flight programme next month
Carrier to operate range of UK domestic and French routes where there is sufficient demand, starting 15 June
10 steps to follow to ensure a safe return to the workplace for staff
10 steps to follow to ensure a safe return to the workplace for staff
As lockdown eases Joanna Chatterton, partner and head of the employment team at Fox Williams, explains the steps travel businesses should take to ensure a safe return to work for all.
Culture secretary Oliver Dowden said the government wouldn't risk progress on coronavirus for domestic tourism
Culture sec: 'False start' would be worst outcome for British tourism sector
Oliver Dowden says government won’t risk the health of the nation by restarting domestic tourism before it is safe to do so
Moriarty said the CAA's enforcement powers currently took too long
CAA launches review of airline refund practices
Enforcement powers insufficient, says chief Richard Moriarty tells MPs
Tolhurst gave evidence to the government's transport committee on Wednesday
Treasury could step in to resolve refunds crisis
Aviation minister Kelly Tolhurst tells select committee department ’working at pace’ on refund credit note protections
Could an extra bank holiday boost Britain's summer 2020 domestic tourism hopes? (Credit: Aleks Marinkovic / Unsplash)
Government considering extra October bank holiday
Visit Britain chief Patricia Yates told MPs on Wednesday the extra day off would help extend the domestic holiday season
Trafalgar_boboli_gardens-188.jpg
TTC to host 'future of travel' webinars for agents
Trafalgar, Insight Vacations, Luxury Gold, Contiki and Costsaver parent pledges to help the trade ’to prepare for our new world’
Norwegian had to significantly extend capacity reductions during March
Norwegian secures vital state aid to stave off failure
Carrier confirms it has completed its proposed restructure to lay ’a solid foundation for the future’, but warns the coming months will ’remain challenging’
135 Brits are due to arrive this evening (11 March). (Credit: Suhyeon Choi/Unsplash)
Iata: 'No single measure to enable safe restart of flying'
Association sets out biosecurity ’roadmap’ for restoring aviation
Jet2's expanded Manchester programme features additional flights to Portugal
Portugal to reopen hotels and beaches in June
Country enters ’second phase’ of its Covid-19 reopening strategy
This new service is easyJet's second Scottish route announced this month
EasyJet discloses details of 'highly sophisticated' cyber attack
Email addresses and travel details of approximately nine million customers accessed, along with 2,208 customers’ credit card details
Profit warnings have soared in early 2020 (Credit: Jamie Street / Unsplash)
Coronavirus 'accelerating structural change' in travel and leisure
More than two years’ worth of profit warnings issued in 2020 already by FTSE travel and leisure firms
Etihad will operate an additional five Abu Dhabi-Heathrow flights this month
Etihad extends UK and Ireland special flight programme into June
Additional Heathrow and Dublin services to and from Abu Dhabi announced
A view of Valletta, Malta
Coronavirus harming LGBT equality commitments in Europe
Malta tops ILGA-Europe Rainbow Europe index for fifth successive year, but several leading European nations – including the UK – are among the nations ’falling behind’
AccorHotels_headquarters_edit.jpg
Accor 'seeing initial signs of business improvement'
Hotel giant secures additional $560m credit facility to boost liquidity to more than $4bn – enough to sustain the business under current market conditions for more than 40 months