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High-net-worth travellers’ top frustrations when booking accommodation revealed
Itinerary clashes and sold-out rooms are just two of the pet peeves facing today’s luxury travellers
The TTG Luxury Travel Awards are back – new venue and categories revealed for 2026
The much-loved afternoon ceremony, hosted once again in association with Silversea, will be back on Friday 6 March
InteleTravel to review PlanNet partnership following Sun newspaper sting
The US homeworking agency’s UK team has spoken to suppliers, regulators and the trade press to address concerns after The Sun newspaper called its operating model into question
Former Shearings national account manager Claire Dutton joins Inspire Europe
Dutton will start her new role on 6 October and will support the company’s first-ever Independent Travel Associates conference in Majorca the following week
Seven ways luxury travellers are avoiding overspending, and how to broach them
High-net-worth individuals are becoming increasingly discerning as luxury travel prices continue to rise.
'Travel's new power couple' bringing domestic bliss to the shop floor
Claire and James Smith’s romance was an unlikely one – so how are they making things work now they’re also working together?
‘Booking windows are shortening’ – and other luxury travel myths debunked
Virtuoso has unveiled a number of key insights into the reality of luxury travel bookings for 2026
Agents share top priorities when choosing suppliers
Having access to the best contacts at a tour operator is among the most crucial factors when deciding who to work with, travel advisors shared during the finale lunch for Pure Luxury: The Masterclass. 
New Holiday Village agents 'hit the ground running' with flurry of 'complex' £50,000 cruise bookings
Nicki Bryan and Hemali Iverson worked together at Baldwins Travel’s Lewes shop in Sussex for four years before setting up their own businesses under the Holiday Village brand this summer
P&O Cruises grows regional support for agents with two new hires
The line hopes Amber Eastwood and Isla Wilson will ’enhance its regional presence and strengthen relationships with the trade’
‘They asked me to track down an 80s sports star!’: agents reveal their clients’ most outlandish demands
From reunions with 80s cricket stars to international baby formula deliveries, the sky’s the limit when it comes to what agents will do for their clients – three top agents share some of their most remarkable asks with TTG
Luxury agent reveals £7 airport add-on that can ‘make or break’ a trip
Donna Bidwell says she will be telling all clients to make this investment after a stressful airport experience. 
'Old school' agent pivots with new lifestyle venture to meet clients' evolving expectations
Jesse Sharp’s Celsius London will offer a wide range of lifestyle management services as luxury travellers’ expectations evolve.
Travel Village shares vision to cement itself as a 'national brand'
The Blackpool-based agency and cruise specialist, which operates the Southampton Cruise Centre brand, has shop in the seaside town plus close to 100 homeworkers dotted across the country
'One size doesn't fit all': Riviera Travel restructures trade team to boost business efficiency
River cruise and touring specialist also plans to grow team to offer more specialised support to agents
Coconut Travel boss hires husband to lead new homeworking division
Director Claire Smith has asked her husband James to support the agency’s three existing homeworkers and the other five coming joining the business in September
Wendy Wu Tours recruits ex-Baldwins marketing exec Amy Sharp to trade team
’We’re proud to be keeping such a talented professional in the trade, and I know our partners will value her insight and support,’ said Wendy Wu head of trade sales Gary King
Home residence firm taps Pope’s sommelier as agents demand ‘exclusive’ service
The luxury residences rental company has recruited the Vatican’s wine expert in a bid to stand out against its competitors.
Top agencies reveal secrets to rewarding referrals as loyalty schemes rise
Is there a magic solution to keeping clients loyal, treating them well and winning new referrals? Personalising the approach is key. 
'It was fate': Former sisters-in-law turned agency owners go local with first Destination Perfect shop
Agency co-owners Carla McFeely and Carla Mann have long wished for a high street shop but had not found the right premises until now
10 new ways to sell Italy to luxury travellers this year
Visitors to Italy are looking beyond Venice, and Rome and Amalfi Coast to explore lesser-known destinations.
Why agents should stop relying on referrals, and four other business tips from a marketing expert
David Nickel, founder of marketing agency Jadewolf, shares the five biggest mistakes agents make when promoting their businesses – and how to fix them
Agent invests in ‘aftercare’ app to prevent client loyalty ‘fizzling out’
Emily Grace has teamed up with Georgie Spurling on a wellness app designed to hold guests ‘accountable’ on their wellness journey after they check-out of the hotel. 
Travel Chaps owners joined by new staff and supplier reps for official shop opening
Matt and Ashley Phillips, whose background is in hospitality, joined the travel industry during the pandemic, setting up their agency with Not Just Travel