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Travel industry news

Tui to deepen expansion into Asia with second own-brand hotel in Cambodia near Angkor Wat
The new opening in Cambodia’s second city Siem Reap is situated near the iconic Angkor Wat temple complex and Tonle Sap lake
APT parachutes Travelmarvel experts into its call centre as brand launched as standalone entity
The Australia-based touring and river cruise company has given Travelmarvel ’a fresh visual identity’ to help grow the operator’s premium customer base
Portuguese baggage handlers threaten to walk out every weekend for the rest of the year
Union representing workers at all of Portugal’s major airports have issued a new strike notice running from 3 September 2025 to 2 January 2026
Former Shearings national account manager Claire Dutton joins Inspire Europe
Dutton will start her new role on 6 October and will support the company’s first-ever Independent Travel Associates conference in Majorca the following week
Tui pledges £1 million in unspent apprenticeship funding to tackling UK skills shortages
Cash will go towards helping the NHS, charities and businesses create training opportunities in sectors facing workforce challenges
'Travel's new power couple' bringing domestic bliss to the shop floor
Claire and James Smith’s romance was an unlikely one – so how are they making things work now they’re also working together?
Air Canada to resume operations after half a million travellers disrupted by strikes
Airline promises ’gradual’ resumption of operations on Tuesday (19 August) after reaching an agreement with 10,000 striking cabin crew
Private tour inspires Indus Experiences' first-ever Pakistan programme
Indus Experiences is launching four Pakistan itineraries as part of its 30th anniversary celebrations
New Holiday Village agents 'hit the ground running' with flurry of 'complex' £50,000 cruise bookings
Nicki Bryan and Hemali Iverson worked together at Baldwins Travel’s Lewes shop in Sussex for four years before setting up their own businesses under the Holiday Village brand this summer
Jet2holidays general manager trade Lloyd Cross to leave operator after 13 years
Cross confirmed his departure in a LinkedIn post, adding he will remain in the travel industry
Gatwick baggage screeners suspend pre-bank holiday strike action
Action over 22-26 August off, but walkout over 29 August to 2 September could yet go ahead if Unite union members employed by ICTS at Gatwick reject a new pay offer
EasyJet aircraft involved in early-morning collision at Manchester airport
The two aircraft clipped wings while taxiing early on Friday morning (15 August)
‘They asked me to track down an 80s sports star!’: agents reveal their clients’ most outlandish demands
From reunions with 80s cricket stars to international baby formula deliveries, the sky’s the limit when it comes to what agents will do for their clients – three top agents share some of their most remarkable asks with TTG
Tui boss calls for return of 'seamless' EU borders and tells of big drop in US sales
Tui’s Sebastian Ebel has highlighted a big fall in sales to the US and said it and the EU need to make border control more user friendly for UK travellers
Ryanair hails conviction after smoking passenger forced flight to turn back
The passenger disrupted a flight from Edinburgh to Lanzarote on 5 July last year shortly after take-off by smoking, consuming his own alcohol and verbally abusing other passengers onboard
No need for 'aggressive' lates pricing this summer, Tui chief insists
Sebastian Ebel says Tui is well sold in the UK for summer 2025 and will not be as aggressive in late sales pricing as competitors, but signalled bargain prices in the UAE due to the Middle East conflict
Third-party agents help Tui to strongest early summer result for more than a decade
Chief executive Sebastian Ebel has credited the ’proven sales strength’ of both its own agents and partner agencies for its strong showing in the three months to the end of June 2025
Gatwick baggage screeners to walk out over August bank holiday weekend
Strikes by ICTS employees to bookend one of the busiest weekends for travel of the year
Travel Village shares vision to cement itself as a 'national brand'
The Blackpool-based agency and cruise specialist, which operates the Southampton Cruise Centre brand, has shop in the seaside town plus close to 100 homeworkers dotted across the country
Virgin Atlantic debuts 'gamified' training modules for agents
Carrier has revamped its Sky High Club agents’ training modules and detailed capacity increases on key routes this winter
Spa Travel credits 'always around' mentality for confidence to cut staff hours as it celebrates 45 years
The West Yorkshire agency celebrated its birthday with a roadshow for 250 clients with 40 operators attending
Constantinou Bros recruits Vicky McGlynn from ITC and promotes Mark Richardson
McGlynn joins Cypriot hotel firm as sales manager north while Richardson takes up new head of sales role for the UK and Ireland following an uptick in sales through agents
Secrets of Ceylon expands portfolio and adds new operator partner
The hotel collection now numbers 13 characterful four-star properties across the island
Westoe Travel upgrades van used to deliver tickets to customers following Royal Mail shake-up
The South Shields-based agency mainly delivers theatre and train tickets to its Rail Adventures customers