Security personnel and crew members onboard Carnival Legend attempted to break up a number of fights during a South Pacific voyage last week.

Footage from the ship, bound for its homeport of Melbourne, showed large groups fighting with other passengers. Staff were called to break up several brawls over a number of days. One clip showed a man wearing a jacket with a “security” logo, and a crew member appear to kick a guest on the floor in one of the vessel’s public areas, as a uniformed woman attempts to stop the filming.

A Carnival Cruise Line spokesperson said: “The actions seen on the video by our security team are not in line with our Carnival values and policies. We are conducting a full investigation and will take appropriate corrective action as necessary.”

Nine members of the same family were ordered to leave the ship, while another 14 relatives left voluntarily when the vessel made an unscheduled stop in Eden, New South Wales. All were taken ashore on a police launch.

Carnival Cruise Line said its security team had responded “in several instances” to “extremely unruly behaviour” by the guests. The cruise line said it recognised the incident “may have prevented other guests from fully enjoying their cruise” and has offered all passengers a 25% credit against future bookings.