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Resisting illness claims could deter future bids

Operators
TTG Staff
31 May 2017

A top travel lawyer has advised the industry to “resist” some holiday sickness claims to deter repeat bids for compensation.

Operators were also urged to be aware of their responsibilities around customer excursions

Speaking at Abta’s Travel Law Seminar in London last week, Maria Pittordis, head of marine, trade and energy at law firm Hill Dickinson, said when claims “first started coming”, companies would settle them because they were relatively small.


She said it would “take time” for the industry to stem the flow of claims but suggested fighting some by carrying out investigations, including paying £500-£600 for companies’ own “short” microbiologist reports.


“If you resist a couple of the claims – it’s the same lawyers over and over, so if you set a precedent, they will be less likely to pursue more claims against you,” she added.