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Sophie Griffiths: How the hell can you know if there’s an issue if you don’t collect the data?

Opinion
Sophie Griffiths
8 July 2019

Jon Terry, PwC’s UK diversity and inclusion (D&I) consulting leader questioned delegates at the first TTG Diversity & Inclusion in Travel conference. Good point.

Building on the charter

His comment came after a first-of-its-kind survey by PwC and TTG Media into D&I in travel found 80% of travel bosses surveyed said they “don’t believe D&I is a barrier to progression in their organisation”, yet only 20% admitted to actually analysing this.


And keynote speaker Melanie Eusebe, chair of the Black British Business Awards, insisted: “What gets measured, gets done.” Put bluntly, if you’re not measuring your progress on D&I, then you have absolutely zero idea if you’re achieving anything.