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Thomas Cook: First 15,000 stranded passengers repatriated

Government
James Chapple
24 September 2019

Nearly 15,000 Thomas Cook passengers, stranded in destination after the iconic operator collapsed on Monday (23 September), were repatriated during the first day of the UK’s largest peacetime repatriation mission Operation Matterhorn, the CAA has said.

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According to the CAA, which is coordinating the operation, 64 flights brought home more than 14,700 passengers on Monday – more than 95% of all Cook passengers who were due to return to the UK on Monday.


Another 74 flights are scheduled for Tuesday (24 September) with the aim of repatriating a further 16,500 Thomas Cook passengers. In total, more than 1,000 flights are planned during the two-week operation, which is due to continue until 6 October.


Following Cook’s collapse on Monday, the CAA launched a dedicated microsite – thomascook.caa.co.uk – for those requiring repatriation, with the site already having received nearly seven million hits in just 24 hours.