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'Work with the industry' Advantage urges govt in TV interviews

Operators
Gary Noakes
29 July 2020

Advantage Travel Partnership has taken to TV to express its frustration and anger with the government’s lack of communication over travel advice.

Advantage chief Julia Lo Bue-Said hit out at the government in a BBC Breakfast interview

Chief executive Julia Lo Bue-Said and leisure director Kelly Cookes both voiced their concern on Wednesday morning.

Lo Bue-Said told BBC Breakfast the government’s announcement about Spain on Saturday had taken the industry by surprise and had a devastating impact.

“Agents in our industry are in despair, we are in such desperate times. The real frustration also is that there’s a real lack of understanding, we believe, from the government in terms of how our industry operates, how we service customers and the support we need ongoing, because it’s four months without any income plus all the refunds we’ve had to work through. Our industry is at breaking point yet again.”