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2.3 million passengers chasing refunds for flights they had to miss

Government
Rob Gill
19 February 2021

More than two million airline passengers have yet to receive refunds for flights they were unable to take due to Covid-19 restrictions, according to research from consumer body Which?

Gatwick is seeking permission to bring its standby runway into routine use

Which? said that 2.3 million people in the UK who could not travel due to lockdown or other restrictions are not being refunded by airlines because their flights still operated – even during periods when it was illegal for most people to travel.