Both The Travel Network Group and the Advantage Travel Partnership told TTG some members had made the decision not to accept Amex to ease the pressures on margins as a result of the newly imposed ban on card surcharging – the Payment Services Directive 2 (PSD2) – which came into force on Saturday (January 13).
Lisa Henning, The Travel Network Group’s membership services director, said she believed the switch away from Amex – whose processing fees are typically higher than traditional credit card rates – was “widespread” among its members.
