Despite, in many members’ cases, decades of travel industry experience, several told the conference how the challenges posed by Covid-19 had made them scrutinise every aspect of their businesses, and even challenge some of their founding principles and philosophies.
Charlie Hopkinson, who placed overlanding specialist Dragoman into dormancy earlier this year, kicked off the discussion at the conference in Leicestershire on Friday (3 December), explaining the key difference now was that some members were having to embrace the start-up mentality in their 50s and 60s.
