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Disabled passenger death at Gatwick ‘was only a matter of time’

Air
17 June 2022

Accessible travel specialist Limitless Travel has urged airports to take action and increase their special assistance teams in the wake of the death of a disabled passenger who fell down an escalator at Gatwick.

The incident took place at Gatwick airport as the passenger disembarked an easyJet flight

(Credit: JMilstein / supplied by Gatwick)

An investigation has been launched following the death of the passenger, who is understood to have disembarked an easyJet flight unaided despite requiring special assistance, according to reports in The Guardian.

Angus Drummond, chief executive and founder of Limitless Travel, described the incident as “commonplace” and said it was “not surprising”.
 
“Does it take a death for airports to start taking action and for people to really wake up to the needs of disabled people? For too long now airports have been cutting costs and giving special assistance contracts out to the cheapest bidder – often alongside the cleaning contracts.”