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Eurostar and Gatwick Express told to alter 'misleading' ads

News
James Chapple
1 August 2018

Two vital rail services linking Britons with mainland Europe - and the rest of the world - have been rapped by the Advertising Standards Authority (ASA).

The TSSA union is calling for Eurostar to receive government support

The ASA blasted Eurostar’s adverts touting tickets “from as little as £29” for failing to state they had to be booked in advance by a minimum of six weeks.


Embattled operator Govia Thameslink Railway, meanwhile, has been told to alter its Gatwick Express ads promoting 30-minute travel from central London to the Sussex hub on the basis too few trains were arriving at Gatwick within the allotted time.


Eurostar said on the date the online ad was seen (January 24), there were 5,070 £29 London-Paris fares for travel between March 6 and June 8, although this was not stated in the ad.