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Thomas Cook retail union extends support to non-members

Operators
James Chapple
8 October 2019

The union representing Thomas Cook retail staff has agreed to help hundreds of former Cook staff who were not union members pursue Protective Award claims.

The association said it had launched a "full review" of its members’ relationships with agents

Cook's UK store network was acquired by Hays Travel shortly after the brand collapsed in September 2019

On Tuesday (8 October), the TSSA union said it had come to an agreement with its specialist employment solicitors, Morrish and Co, to assist retail and head office staff pursue their claims.


A Protective Award is for compensation of up to 90 days’ gross pay for failure by an employer to inform and consult staff over dismissal on the grounds of redundancy, the TSSA said.