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Travel firms responding 'positively' to flight shaming and sustainability trends

Operators
Rob Gill
26 February 2020

Flight shaming and sustainability are the two consumer trends most likely to affect travel businesses over the next two years, according to a new survey.

Aviation begins to pay its way

The concept of flight shaming over air travel’s carbon footprint, known as flygskam in Sweden where the term was coined, and sustainability were both mentioned as likely to have an impact by 37% of travel and tourism bosses, who were surveyed by consultancy firm RSM.

But the study, which included senior bosses of travel agents, online booking platforms and tour operators, found the industry was reacting positively to these consumer concerns by offering carbon emission offsetting and promoting ecotourism holidays and city breaks by rail.