Solicitors Irwin Mitchell, representing families of 22 of the 30 British Tui customers killed during the massacre at the Riu Imperial Marhaba hotel (rebranded last year) in Sousse in 2015, commenced formal legal proceedings against the travel giant last week.
Travlaw senior partner Matt Gatenby told TTG it was “new territory” for the UK travel industry: “There’s no doubt the whole industry will be watching with interest.”
Gatenby said “based on the facts we know at the moment”, he considered Irwin Mitchell’s task to win the case “a difficult one”. “It’s a difficult subject matter, with so many factors to take into account,” he explained.
Irwin Mitchell said it believed the upcoming civil case would centre on who was liable for security at the Riu Imperial Marhaba, what was known about previous attacks in Tunisia and what it claimed to be the “lack of information presented to customers both at the time of booking and when the situation may have changed regarding travel advice”.
!['You’d assume two years [to come to court]... and that’s just the first result'](/sites/default/files/styles/width_100/public/dam/121/Matt_Gatenby_Travlaw.jpg?itok=is4nNIO5)