I was honoured and proud to continue to serve the organisation knowing firsthand what an important and positive impact it has as the voice of the industry, whilst supporting its members and helping customers feel confident in travelling. Abta has made considerable progress over the years, and I am determined to continue to play my part in making sure that its influence continues to be a force for good for us all.

I have always been aware of the diversity of its membership. The association includes niche and large-scale tour operators; independent high street agents; OTAs; and specialist travel agents. It’s this mix that makes us stronger and adds weight to what we say; we are uniquely placed to represent them all.

To ensure that voices are heard and needs are met, everyone needs to engage, and there are many ways to do this, whether via Abta’s committee structure or on a daily basis in asking for advice.

Abta also offers regular forums for members through regional meetings and consults directly on regulatory issues such as the recent Airline Insolvency Review and Environmental Audit Committee consultation. The very positive response to Abta’s growing events programme shows the appetite our members have to continue to learn and the need to understand the changing marketplace.

Whilst I have been a member of the board we have dealt with numerous issues and challenges: political, regulatory, environmental and those of health, safety and security.