The ICO found that BA had “adequate security measure in place” when the airline suffered a cyber attack two years ago – a breach that was not detected for more than two months.
Information commissioner Elizabeth Denham said: “People entrusted their personal details to BA and BA failed to take adequate measures to keep those details secure.
“Their failure to act was unacceptable and affected hundreds of thousands of people, which may have caused some anxiety and distress as a result. That’s why we have issued BA with a £20 million fine – our biggest to date.
British Airways fined £20 million over cyber attack
Technology
Rob Gill
16 October 2020
British Airways has been fined £20 million by the Information Commissioner’s Office (ICO) for failing to protect the personal and financial data of more than 400,000 customers.
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