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Review of card fees market will take ‘obscene’ amount of time

Business
Tom Parry
8 August 2018

A review of the card payments market has “come too late” to help agents struggling financially after January’s ban on surcharging, the Scottish Passenger Agents’ Association president has warned.

Current protection measures flawed and overlapping

Challenging chargebacks requires close collaboration (Credit: iStock)

Ken McLeod said he feared agents might have to wait until 2020 before any potential changes are implemented, estimating the surcharging ban and “wildly varying” card processing fees had added £5,000-£10,000 in extra annual costs to smaller businesses.

The Payment Services Regulator (PSR) recently published its draft terms of reference for the market review into card-acquiring services.