My name is Suzy Richards I have been working in the travel industry for more than 30 years. I currently teach Travel and Tourism at Walsall College in the West Midlands.
After my own horrific personal loss of losing my son, dad and brother in the Sousse attack, raising awareness of customer safety has been very important to me and something I want to help improve.
One of the things we have been talking about with travel students at college is how to discuss the Foreign Office travel advice when selling travel arrangements or a holiday.
