Like many others, Hunt has been bracing himself – and his business – for September. This month marks a triple blow for those working in travel: the Atol deadline looms large; creditors are calling in debts; and perhaps most crucially, the furlough scheme – a lifeline for thousands of businesses over the last 15 months – is set to end on 30 September.
It is the latter that’s keeping Hunt awake at night. “It’s definitely a worry, that’s for sure,” he sighs, his thoughts trained on his loyal team. “They’re not just staff members, they’re people I’ve known for years and who I class as friends.”
The tragedy is that these words could be spoken by any number of travel business owners across the UK. Last month, business rescue specialist Begbies Traynor announced the industry was on “the edge of a storm".
It found 4,908 travel and tourism businesses were “significantly distressed” in the second half of 2021, a 26% increase on the same period last year. Among these, 1,580 were classed as travel agencies or other reservations services, and 805 as tour operators.
“We need the government to urgently look at sector-specific support for the travel industry,” demands Gary Lewis, chief executive of the Travel Network Group.
“Furlough was a lifeline for travel during the pandemic, but now the sector’s fate hangs in the balance. Until people are travelling close to pre-2020 levels again, without ongoing support, redundancies are a real threat to those working in the sector – and the cost of those redundancies could also be the final straw for many travel businesses.”
Kelly Cookes, leisure director for Advantage Travel Partnership, agrees. “Travel agents have been fighting to keep their heads above water, with little to no revenue coming through the door," she says. "Yet they are still having to work gruelling hours to manage cancellations, rebookings and refunds, navigating the ongoing travel changes with no sector-specific financial support.
“Our members’ biggest concern is furlough coming to an end. Despite booking volumes slowly increasing, they are nowhere near 2019 levels and this isn’t sustainable. Employers want to protect their teams and retain skills, but sadly the end of furlough will lead to a lot of job losses.”

